All personal information collected by Mertons (we, us, our) is protected by the Privacy Act 1988. We are committed to respecting the privacy of your personal information. This summary outlines the manner in which we collect, store and use personal information.
Where we refer to “personal information”, this means information which identifies an individual or from which an individual’s identity can be reasonably ascertained. In some circumstances, including where it is necessary for the provision of services, we may need to collect sensitive information. Sensitive information is defined in the Privacy Act 1988 (Cth).
For the purpose of providing our services, we may collect some personal information.
We will collect data when:
Personal Data we will collect:
You request our service
Names, professional and contact details and information relating to the services we provide you. If required for the services we provide we will collect place of birth, date of birth, address and profession for regulatory filings.
You subscribe to the Mertons’ Corporate Governance Updates or Snapshot
Names and e-mail address
In addition to providing our consulting services to you, we may use and disclose your information to maintain our relationship with you, to keep you informed of our services, events, developments in Corporate Governance and other matters which we consider may be of interest to you, and for purposes related to our research, planning, service development, security and risk management. We may also use and disclose your information to the extent that we are required or authorised by law to do so.
We will not disclose any confidential information which we obtain as a result of providing services to anyone else unless compelled by law or to the extent permitted by these terms. Possession of confidential information or knowledge will not prevent us from providing services to another person or organisation if the consultant personally involved in acting for the other person or organisation does not have actual knowledge of the confidential information.
We will not disclose to you any confidential information or knowledge which we obtain as a result of providing services to any other client.
If you request us not to use personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request.
We may still use or disclose that information if we:
You have the option of using a pseudonym when dealing with us so as not to identify yourself fully to us. Please bear in mind, however, that we will be unable to provide certain services to you unless you disclose your correct identity.
We want to communicate with you only if you want to hear from us. If you prefer not to receive customer focused marketing event information from us, please let us know by clicking on the "unsubscribe link"/"update preferences" at the bottom of any of our communications, or by sending us an email.
We consider it to be a parent's responsibility to monitor their children's use of our website. Nevertheless, it is our policy not to request personal information from persons known to be under the age of 18 years. Nor do we offer to send any promotional material to persons in that category.
You are entitled to access any of your personal information you previously supplied to us over this website. You are entitled to edit or delete such information unless we are required by law to retain it. We will take all reasonable steps to ensure that the personal information we hold is accurate, complete, relevant and not misleading.
We will take all reasonable steps to ensure that the personal data we hold is protected from loss, misuse and unauthorised access.
If you have a complaint we will endeavour to respond within 3 business days via phone, mail or e-mail. If you are not satisfied by this response we will escalate the matter to the Managing Director.
Updated: October 2014